Help Centre
Risks & safeguards
How do I diversify my investments?
Diversification means spreading investments across multiple exposures rather than concentrating all funds in a small number of investments. Depending on what is available, you may diversify across different…
How do Loan Originators assess borrowers?
Borrower assessment is performed by the relevant Loan Originator according to its credit and risk procedures. Depending on the product and market, the assessment may include identity, affordability,…
What are the main risks of investing on Hive5?
Investing in loan receivables involves risk, and you may lose some or all of your invested capital. Key risks include: Borrower credit risk Loan Originator risk Buyback Obligation…
Are Hive5 investments covered by a deposit or investor compensation scheme?
Hive5 investments are not bank deposits and are not covered by a deposit guarantee or investor compensation scheme. The Buyback Obligation is a contractual obligation of the relevant…
What happens if Hive5 becomes insolvent?
Hive5 acts as an intermediary in the sale of Claim Rights between investors and Loan Originators. If Hive5 became insolvent, the legal relationships under existing investments would continue…
What happens if a Loan Originator becomes insolvent?
If a Loan Originator becomes insolvent, the procedure set out in the applicable Investment Agreement between the Loan Originator, investor and Hive5 applies. The Loan Originator’s ability to…
What is Hive5’s regulatory status?
Hive5 marketplace d.o.o. is a company registered in Croatia. Hive5 is not regulated under any financial services license. Investors use the marketplace to purchase claim rights to loan…
How are my uninvested funds held?
Uninvested funds transferred to your Hive5 account are held in a separate account, segregated from Hive5’s own funds. Once you invest, the funds are transferred in accordance with…
Not what you were looking for? Browse all help topics
Still need help?
Email support from your registered address and include a short description of the issue. We reply within two business days.
Contact Support Start chatting