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Find clear, practical answers about your Hive5 account, deposits and withdrawals, investing, repayments and risk.
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Account & verification
How can I change my cookie preferences?
How can I keep my Hive5 account secure?
Why do I need to verify my identity?
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Deposits & withdrawals
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Investing
Can I create more than one Auto Invest strategy?
Can I edit an Auto Invest strategy?
How do I cancel an Auto Invest strategy?
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Returns & repayments
When do I receive interest and repayments?
How is interest calculated?
What is Net Annual Return (NAR)?
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Risks & safeguards
How do I diversify my investments?
How do Loan Originators assess borrowers?
What are the main risks of investing on Hive5?
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Offers & loyalty
How do I report a referral?
How does the Hive5 cashback work in November?
How does the Hive5 Invite a Friend programme work?
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Tax & statements
Where can I find my account statements?
How do I download my tax report?
How is my Hive5 income taxed?
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