First check that you are using the correct email address and password. If needed, use the password-reset option and check your inbox and spam folder. If you still cannot access your account, contact Hive5 Support at support@hive5.com.
What should I do if I can’t sign in?
Please check if you have entered the login (your email address) and password that you used at registration. If you’re still unable to enter, use the password reset function. The password resetting link will be sent to the specified email address. After clicking on it you will be able to set a new password and log in to your personal account. If these mentioned tips didn’t help, please contact us by email support@hive5.com.
