Help Centre
Offers & loyalty
How do current Hive5 promotions work?
The 3% cashback offer is available exclusively to new Hive5 investors who register between 10 August and 30 September 2026. The cashback is calculated on the total amount…
How do I report a referral?
You must contact Hive5 Support from the email address connected to your Hive5 account within 30 calendar days of your friend’s registration. Include: your full name and registered…
How does the Hive5 Invite a Friend programme work?
Invite a new investor to join Hive5 and you can both receive a referral reward. Your friend must register, complete identity verification and invest at least €1,000 in…
How is the referral reward calculated?
The inviting client receives 1% of the invited friend’s qualifying investment, with a minimum reward of €20 and a maximum reward of €100. The invited friend receives a…
What happens if fraud or misuse is suspected?
Hive5 may withhold, cancel or recover rewards in cases of suspected fraud, self-referral, duplicate accounts or other misuse. The participant’s participation in the programme may be terminated immediately…
When and how will I receive the referral reward?
Referral rewards are processed manually and are not credited automatically. Once your friend has completed the qualifying investment, contact Hive5 Support from your registered email address. We will…
Which investments qualify for the referral reward?
Your friend must invest at least €1,000 in eligible loans within the first 30 calendar days of registration. Qualifying investments must: be made using new funds deposited from…
Who can I invite to Hive5?
You can invite a friend who: has never previously registered with Hive5; is at least 18 years old; is eligible to use the Hive5 platform; successfully completes identity…
Why have I not received my referral reward?
You may not have received the reward because: the referral was not reported within 30 days of registration; your friend previously had a Hive5 account; your friend did…
How does the Hive5 Loyalty Programme work?
The Hive5 Loyalty Program is applied automatically once you have been a Hive5 investor for more than 90 days and your active portfolio exceeds €5,000. Loyalty levels: Navigator…
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