- Deposits may take up to 2 working days to be processed and credited to your Hive5 account.
- A SEPA Credit Transfer usually takes one business day, and many deposits are processed faster.
- Once the funds are credited, you will receive a confirmation email.
- If your deposit does not appear within 2 working days, contact Hive5 Support at support@hive5.com or via LiveChat and provide the transfer details.
How long does a deposit take?
Please note that it might take up to 2 working days for funds to arrive in your Hive5 account. Once funds are received, you will receive a confirmation email.
If you can’t see the deposit in your account within 2 working days, please reach out to our customer support with a copy of a bank transfer.
Only SEPA transfers are supported and usually, the SEPA Transfer takes one business day. It mostly depends on the bank/payment provider. Standard (non-urgent) transfers in euro to the EEA countries are performed via the SEPA system using an IBAN account.
Only deposits made from personal bank accounts in the same name as the Hive5 investor account are accepted.
