Dear Investors,
We have heard your feedback and understand the importance of a smoother, clearer, and more convenient experience when participating in Hive5 promotions.
With new leadership in place, we are already seeing positive momentum in the way we improve processes, respond to investor expectations, and strengthen the overall Hive5 investor experience.
As one of the first visible improvements, we have automated the entire promotion process.
From now on, if you are a new investor or have increased your portfolio during an active promotion, there is no need to contact us by email. All eligible rewards will be tracked and applied automatically according to the promotion terms.
This improvement makes the process faster, more transparent, and more convenient for everyone.
If you have any further feedback or suggestions on how we could continue improving, we welcome your thoughts at support@hive5.com.
Thank you for sharing your expectations with us and helping us improve Hive5.
Best regards,
The Hive5 Team