Check that your document is valid, clearly visible and supported, and make sure the information you provide matches the document. If verification still fails, contact Hive5 Support at support@hive5.com and describe the issue. Support may ask for additional information where necessary.
Account & verification
What should I do if identity verification fails?
Was this article helpful?
Thanks for your feedback.
Still need help?
Email support from your registered address and include a short description of the issue. We reply within two business days.
Contact Support Start chatting